Billing Clerk Ann Arbor, MI | Robert Half

Billing Clerk

We are looking for a detail-oriented Billing Clerk to support a growing Oil & Gas exploration and production operation in Ann Arbor, Michigan. This long-term contract position is ideal for someone who combines billing accuracy with strong customer support skills and can manage a steady workload in a deadline-driven environment. The role offers an opportunity to work closely with customers and internal sales partners while helping maintain smooth and timely invoicing processes.

Responsibilities:

• Prepare and issue customer invoices using internal billing tools, ensuring each account is billed according to agreed terms and special arrangements.
• Review billing details for accuracy and update account information when customer-specific requirements or exceptions arise.
• Respond promptly to questions from customers and sales personnel to resolve billing concerns and provide clear service-oriented support.
• Track daily billing deadlines and organize priorities to deliver accurate work within required time frames.
• Escalate discrepancies, account issues, or service concerns to management and appropriate internal stakeholders when needed.
• Maintain complete and accurate billing records through careful data entry and documentation practices.
• Collaborate with team members on additional assignments and administrative projects that support billing operations.
• Help identify and address routine process issues by applying sound judgment and independent problem-solving skills.