Post Adoption Resource Center Support Staff

Post Adoption Resource Center Support Staff

Join to apply for the Post Adoption Resource Center Support Staff role at Judson Center

This range is provided by Judson Center. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

$17.00/hr - $17.00/hr

Job Title:

Support Staff II, Post Adoption Resource Exchange

Reports To:

Program Manager

Status:
Part-Time

FLSA Status:
Non-Exempt

Judson Center is seeking a dedicated and detail-oriented PARC Support Staff member to join our Post Adoption Resource Center team. This position plays a key role in supporting adoptive, foster, and guardian families by ensuring smooth program operations, high-quality customer service, and strong administrative support.

The PARC Support Staff provides administrative, communication, and logistical support to the PARC team. This role includes assisting with program activities, coordinating events and support groups, managing data and billing functions, and engaging in outreach efforts to promote the services available to families.

• Provide quality customer service to families primarily via phone and email, and occasionally in person.
• Demonstrate sensitivity to the needs and concerns of adoptive, foster, and guardian parents.
• Establish rapport effectively and assist families in locating appropriate resources within the region.
• Support planning and facilitation of PARC events, trainings, meetings, and support groups.

• Assist with social media and public awareness activities to promote PARC services.
• Contribute to newsletter development, website updates, and email communications.
• Prepare and send bulk mailings and community outreach materials.

• Perform billing duties and ensure adherence to contract compliance.
• Complete data entry, filing, copying, printing, and general clerical tasks.
• Answer phones, greet consumers, and schedule appointments.
• Track and maintain petty cash usage.
• Order program supplies and maintain inventory.
• Post and monitor content on the program website.
• Participate in required trainings and attend all scheduled team meetings.
• Perform other duties as assigned.

• Ability to work independently and meet job expectations.
• Strong teamwork skills and the ability to collaborate effectively.
• Excellent verbal and written communication skills.
• Culturally competent and able to work respectfully with diverse families.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Commitment to program goals and contract requirements.

Referrals increase your chances of interviewing at Judson Center by 2x.

Entry level

Part-time

Other

Non-profit Organization Management