Senior Project Manager, Operations - Hybrid

Senior Project Manager, Operations - Hybrid

Ann Arbor, MI, US, 48105

Minimum qualifications:

• Bachelor’s degree in Business, Operations Management, Human Resources or a related field, or equivalent related work or military experience

• 2 years of work experience in project management, operations or human resources, preferably in logistics or manufacturing

• Project management experience including responsibility for project plans, timelines, risks, deliverables and stakeholder communication

• Excellent communication and leadership skills

• Experience with Microsoft Office (Word, Excel and PowerPoint)

Preferred qualifications:

• PMP certification

• Experience in transportation, logistics, service center operations or less-than-truckload freight

• Experience with labor planning, labor management systems, workforce planning tools or HR systems

• Experience with Microsoft Project, Smartsheetor another project and portfolio management platform

• Knowledge of process improvement, change management and operational implementation methodologies

• Experience developing training materials, standard work and executive-level presentations

• Self-motivated, results-oriented work style with sound judgment in complex or urgent situations

Pay, benefits and more:

• Competitive compensation package

• Full health insurance benefits available on day one

• Life and disability insurance

• Earn up to 15 days of PTO over your first year

• 9 paid company holidays

• 401(k) option with company match

• Education assistance

• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Independently create and manage cohesive project plans with clear scope, milestones, critical paths, task dependencies, resource needs, risks, issues and mitigation actions.

• Partner with business process owners and cross-functional stakeholders to identify, define and prioritize labor planning opportunities that support staffing, service, productivity, cost, quality and safety objectives.

• Coordinate the design, development, testing, pilot and implementation of labor planning tools, system enhancements, processes and programs.

• Translate operational needs into business requirements, process flows, user stories, wireframes and implementation plans in collaboration with business and technology partners.

• Use operational KPIs, reporting, data mining and analysis to scope opportunities, monitor project performance, identify gaps and support data-driven decisions.

• Manage projects through completion, track deliverables and expected benefits, and escalated roadblocks, bottlenecks or decisions requiring leadership support.

• Facilitate project meetings, document decisions and action items, and provide concise status updates to project teams, field stakeholders and senior leaders.

• Develop and execute change-management plans, including stakeholder communication, training, adoption support and reinforcement activities.

• Serve as an active trainer and change agent for labor management initiatives, ensuring solutions are practical, scalable and sustainable for field operations.

• Build strong working relationships across Engineering, Operations, Human Resources, Technology, Safety and other centers of excellence.

• Conduct post-implementation reviews and audits to evaluate adoption, effectiveness, savings and opportunities for continuous improvement.

• Develop presentations that clearly communicate project status, solution components, risks, business impact and recommendations.

• Support other project managers and team members as business priorities require.

XPO does not provide employment-based immigration sponsorship for employment in the United States for this role. Applicants…