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Tax SaaS: Customer Success Manager; Hybrid

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2025-12-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Position: Tax SaaS: Customer Success Manager (Hybrid)
A global information services company seeks a Customer Success Manager in Ann Arbor to manage post-sale customer relationships and drive product adoption. The ideal candidate will excel in building relationships and have 3-5 years of experience in Customer Success or Account Management within a SaaS environment. This role emphasizes collaboration with internal teams, data-driven decision-making, and delivering a seamless customer experience.

Flexible work arrangements and a strong focus on employee well-being are offered.
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