Customer Service Representative - State Farm Agent Team Member
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Customer Service Representative - State Farm Agent Team Member
Full Time
• Ann Arbor, MI
Responsive recruiter. Replies within 24 hours.
Benefits- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Looking for a career in a supportive and engaging environment? Our agency is a place where teamwork and growth go hand in hand. We serve a diverse community, including Spanish and French-speaking clients, and are passionate about providing exceptional service. Our office is more than just a workplace—we’re a team that enjoys getting together for breakfast or lunch at least once a month.
With two agent aspirants on board, we actively support those looking to grow within the company, offering mentorship and career development opportunities.
If you're looking for a team-oriented atmosphere where you can build a future with State Farm, we’d love to connect with you!
Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills – written, verbal and listening.
- People-oriented.
- Detail oriented.
- Proactive in problem solving.
- Able to learn computer functions.
- Ability to work in a team environment.
Compensation: $40,000.00 - $60,000.00 per year.
Apply Now.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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