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CRM System Technical Support

Scale-Up Digital Programs: Customer Success Lead

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Refinitiv
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Technical Support
  • IT/Tech
    CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 91000 - 169000 USD Yearly USD 91000.00 169000.00 YEAR
Job Description & How to Apply Below
A global technology firm is seeking a Digital Programs Customer Success Manager to drive customer engagement and program success. This role involves developing scalable digital strategies, working closely with various teams to ensure customer satisfaction and retention. Candidates should have over 5 years of experience in Customer Success or Program Management, strong analytical skills, and familiarity with platforms like Salesforce and Marketo.

The role supports a hybrid work model, allowing flexible workplace arrangements.
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