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Digital Programs & Adoption Lead
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-01-02
Listing for:
Thomson Reuters
Full Time
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
CRM System -
IT/Tech
CRM System
Job Description & How to Apply Below
A global information solutions provider is seeking a Digital Programs Customer Success Manager to drive customer engagement, adoption and retention across a diverse product portfolio. You will manage scalable digital programs and influence cross-functional teams. The ideal candidate has over 5 years of experience in customer success, program management, or digital success, with strong analytical and collaboration skills.
This role offers a hybrid work model and competitive benefits package, promoting work-life balance and career development.
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