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Customer Service Representative - State Farm Agent Team Member

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Johnaveryagency
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below

Customer Service Representative - State Farm Agent Team Member

Full Time in Ann Arbor - MI

  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with John Avery - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation $40,000.00 - $50,000.00 per year
Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

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