Program Manager For Student Engagement

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Department Summary:

The Program on Intergroup Relations (IGR) is a joint program between Student Life and the College of Literature Science and the Arts focused on social justice education and intergroup dialogue. IGR works proactively to promote understanding of intergroup relations inside and outside of the classroom. Multidisciplinary courses and co-curricular programs utilize experiential learning and models of dialogue to help students learn about social inequalities, intergroup relations, and social justice.

Position Summary:

This position provides strategic and operational leadership for a set of student-engagement programs including the Student Experience Team (SET), IGR's new Theme Hall, and designated components of the Common Ground program. The Program Manager is accountable for program design, implementation, assessment, continuous improvement, and student-development outcomes across this portfolio.

This position directs SET, which promotes valuable, sustained engagement in the IGR community through community building, student feedback, well-being initiatives, and early alumni engagement. The Program Manager also leads the planning, launch, and ongoing implementation of IGR's new Theme Hall, scheduled to begin in the fall 2027. In addition, this position works with a Senior Program Manager to implement the Common Ground program, a peer lead program which includes peer facilitated social justice workshops.

Responsibilities include workshop operations, supervision and development of student employees, and oversight of curriculum implementation and improvement. Finally, this position works closely with IGR's student recruitment and outreach team and participates on select IGR and Student Life committees.

• Lead workshop management and oversight including supervision of programming team members (graduate and undergraduate) who assist in this work.
• Independently coach, supervise, and provide a quality paid learning experience for approximately five members of the CG Programming Team rooted in student development theory (four undergraduate and one graduate).
• Oversee and provide guidance for curriculum implementation for Common Ground through bi-weekly meetings and other professional development opportunities.
• Assist Senior Program Manager to recruit, hire, and onboard Common Ground student colleagues.
• Support Senior Program Manager to implement Common Ground.

Theme Hall (20%)

• Lead the design, launch, implementation, and assessment of IGR's new Theme Hall in collaboration with Michigan Housing.
• Serve as IGR's primary programmatic contact for the Theme Hall and exercise independent judgement and resolve programmatic and student-support issues while working on site in the residence hall, escalating matters as required by University policy.
• Recruit, select, onboard, coach, and provide functional supervision for the Theme Hall Resident Advisor.
• Develop and create a culture of connectedness for IGR students within the IGR Theme Hall to staff, faculty, and alumni.
• Coordinate and host events in alignment with IGR's stated goals for the Theme Hall.
• Facilitate 1-on-1 meetings with Theme Hall residence to support well being, student engagement, and student success.
• Responsible for developing the budget, tracking expenditures, reconciling and maintaining the budget, and reporting on the budget for the Theme Hall.
• Coordinate additional administrative responsibilities within IGR's Theme Hall.

Student Experience Team (SET) (20%)

• Direct SET's program design, implementation, assessment, and continuous improvement.
• Recruit, hire, onboard, coach, and supervise approximately 1-2 programming assistants rooted in student development theory.
• Develop and sustain a culture of connectedness for IGR students, staff, faculty, and alumni.
• Lead efforts to gather student feedback, make recommendations, and where appropriate implement evidence-based program improvements.
• Design, host, and assess events that foster belonging, well-being, professional development and sustained student involvement in the IGR community. This includes providing strategic oversight for IGR annual events which may include but are not limited to:
  • Welcome Back Event
  • Community Building Events
  • Partnership…