Health Information Analyst

OPERATIONS

• Facilitate medical record compliance by utilizing and updating various systems, including the Deficiency Tracking System (Epic Deficiency Tracking) to collect and reconcile deficiency reporting
• Analyze deficiency reports at the discretion of HIM leadership to identify trends and make corrections
• Preparation, validation, and submission of weekly individual physician potential suspension e-mail notifications
• Perform quality control functions, for accuracy, in preparation and submission of weekly incomplete medical record reports for HIM leadership, Department Chairs and Sections Chiefs, Clinical Department Administrators and the Office of Clinical Affairs
• Work under fast-paced circumstances to meet deadlines
• Report unit-specific statistics as defined by management
• Identify issues and make recommendations for resolution and improvement
• Communicate with unit leadership regarding process and procedures
• Assist with development, revision and maintenance of unit training materials, policies and procedures
  • Demonstrate an understanding of University, departmental, and unit policies and procedures and seek clarification as needed
  • Comply with regulatory, legal, and accreditation requirements and seek clarification if needed
  • Assure compliance with safety programs
  • Maintain currency with work processes, tools, and clinical and administrative applications necessary to perform job functions
  • Participate in and demonstrate an understanding of the Michigan Quality System/Continuous Quality Improvement and applies Lean Thinking concepts in daily work
  • Meet or exceed the departmental/unit quality and productivity standards for work performance
  • Demonstrate initiative by continuous expansion of knowledge and skills
• Participate in departmental/unit activities including, but not limited to, staff meetings and in-services
• Perform other duties as assigned in order to maintain the efficiency of the department
• Escalate issues to management for prompt review and resolution

• Advise physicians, clinicians, unit staff, and other customers on record completion policies and procedures
• Assist clinicians in resolving technical and documentation issues with Central Transcription Services and other systems technical teams
• Provide customer support and functions as a liaison between Health Information Management department and our external/internal customers

• Attention to Detail:
  Achieves thoroughness and accuracy when accomplishing a task
• Data Management:
  Acquires, validates, and processes data so its accessibility, reliability, and timeliness are ensured to satisfy the needs of end users
• Analysis:
  Analytical skills with the ability to visualize, articulate, and solve complex problems and concepts and make decisions based on available information. Ability to analyze detailed information to determine appropriate compliance with privacy and security rules
• Critical Thinking:
  Gathers and integrates critical information to arrive at effective solutions
• Decision Making:
  Makes timely, informed decisions that take into account the facts, goals, constraints and risks

• Certification as a Registered Health Information Technician (RHIT) through the American Health Information Management Association (AHIMA), or equivalent education, professional certificate and/or certification is required
• Knowledge of standard medical terminology, medical treatments, methods, medical documentation requirements and data collection techniques is required
• Ability to read and understand complex medical documentation is required
• Demonstrated ability to collect and analyze medical information from a variety of applications and make independent judgments as to what is necessary for deficiency completion is required
• Proficiency using Microsoft Office for work tasks is required
• Ability to work independently or in a team with minimal supervision is required
• Ability to work under pressure and meet deadlines is required
• Demonstrated ability to communicate with physicians and other providers in order to provide exemplary customer service is required

• Certification as a Registered Health Information Administrator (RHIA) through the American Health Information Management Association (AHIMA) or an equivalent combination of education and experience is desired
• Knowledgeable of JC standards, CMS regulations, and other regulatory agency record completion requirements
• Experience using UMHHC information systems/applications (i.e. MiChart, OpTime, Epic Care, etc.) is desired

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

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