Pharm Tech - Retail

Overview

Join to apply for the Pharm Tech - Retail role at Trinity Health MI
.

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

The Towers Outpatient pharmacy at Trinity Health Ann Arbor is open 7 days a week, offering various programs and services to help support and discharge patients.

Employment Type: Full time

Shift: Day Shift

Description: Department:
Retail Pharmacy

Location: Trinity Health Ann Arbor

Status available: Full-time

Hours: M-F 7:30a to 6pm, Sat 8am
-4pm, Sun 9am-3pm

Provides delegated pharmacy technical services to patients and other Health System departments. Responds to routine and urgent requests in a prompt and efficient manner requiring a moderate amount of independent judgment, a moderate level of technical knowledge and a high degree of accuracy. Supports Retail Pharmacy Services at the direction of the pharmacist

• Education:
  
  Requires high school diploma or equivalent.
• Experience:
  
  A minimum of one year of experience as a retail pharmacy technician
• Licensure:
  An active Pharmacy Tech license through the State of Michigan
• Certification: A certification as a Pharmacy Tech preferred

• Ability to accurately perform basic mathematical calculations.
• Ability to stand for long periods of time (at least four and up to eight hours per day) or to walk long distances without difficulty.
• Basic typing and computer skills to do order entry, generate reports, retrieve data and diagnose minor printer problems.
• Ability to operate basic office equipment including a calculator, cash register, fax machine, word processor, etc.
• Ability to concentrate and pay close attention to detail for up to 100% of the time when processing medication orders.
• Ability to work independently and exercise good judgment when prioritizing work responsibilities.
• Interpersonal skills necessary for effective communication with patients, physicians, nurses, and other Health System personnel.
• Analytical skills to determine when phone calls or emergency situations need to be referred to a pharmacist.

• Ability to accurately and quickly perform mathematical calculations commonly used in retail pharmacy.
• Computer skills: the employee must be able to type with all ten fingers, know common keyboard shortcuts, and have a working knowledge of Microsoft Word and Excel; learn the retail pharmacy operating system, including order input, insurance billing, editing and rejected claim correction.
• Ability to prioritize work to minimize patient wait times; work independently; complete work with accuracy and timeliness.
• Ability to work as a contributing team member; communicate effectively with patients, other hospital employees, and pharmacy staff; accept constructive criticism and apply it to improve performance.

• Greets customers and Health System personnel.
• Compiles appropriate patient/customer information, including third-party coverage, medication history, appropriate personal information, etc., required to process a prescription.
• Processes and fills prescriptions and medication orders.
• Generates medication labels, auxiliary labels and documents for patient and pharmacy use.
• Selects and repackages oral solids, liquids and ointments in individual patient quantities and prepares appropriate repackaging documentation.
• Operates and maintains pharmacy software, automation, cash register, and associated pharmacy equipment.
• Reviews and processes computer data to determine and complete appropriate billing procedures, including third-party insurance carriers, SJMH-related groups/accounts, physician offices, etc. within appropriate time-frames. Generates and reviews data for medication trending, discrepancies, reconciliations, and other required reports.
• Assumes responsibility for the maintenance of accounts, records, documents, etc. as required by state and regulatory agencies, and as determined by Pharmacy.
• Communicates effectively with customers, physicians, Health System personnel, pharmacy third party payers and insurers, and external vendors by answering phones/voice mail, and responds promptly to their requests or by routing requests to applicable personnel.
• Resolves problems with orders still in process, and properly refers drug information requests or special situational problems to a pharmacist.
• Performs necessary Pharmacy functions including: ordering and stocking medications, removing expired medications, processing physician office orders, maintaining documentation as required by regulations, servicing customers requesting non-prescription/over-the-counter items, and other assigned Pharmacy tasks.
• Interacts with patients and staff on hospital units to support the discharge prescription program.
• Follows established departmental compounding practices and procedures.
• Maintains cleanliness of work areas and pharmacy including stock storage and other…