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QNXT Configuration Specialist - Sr

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-01-03
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Salary/Wage Range or Industry Benchmark: 49930 - 116835 USD Yearly USD 49930.00 116835.00 YEAR
Job Description & How to Apply Below

Job Description

Responsible for providing business process redesign, communication and change management for operations. Backend operationalization of policies, standardization of system set-up and a resource for all departments and health plans company‑wide.

Job Summary

Responsible for providing business process redesign, communication and change management for operations. Backend operationalization of policies, standardization of system set-up and a resource for all departments and health plans company-wide.

Knowledge/Skills/Abilities
  • Conduct interviews with staff and management to assess internal business processes within a department or function to ensure compliance with existing organizational Policies and Procedures, Standard Operating Procedures and other internal guidelines.
  • Review, research, analyze and evaluate information to assess compliancy between a process or function and the corresponding written documentation. Use analytical skills to identify variances. Use problem solving skills and business knowledge to make recommendations for process remediation or improvement.
  • Summarize and document assessment outcomes and recommendations. Ensure that they are appropriately communicated (written and verbal) to process owners and management.
  • Collaborate with process owners to maintain and/or create business process documentation and workflows related to Core Operations functions.
  • Serve as liaison between Core Operations and internal and external auditors for all formal Core Operations audits that are not compliance related.
  • Coordinate, facilitate and document audit walkthroughs.
  • Research, collect or generate requested documentation. Provide timely and accurate responses, both written and verbal.
  • Research and respond to clarifying questions submitted by internal and external auditors. Work in partnership with other functional areas as needed.
  • Ability to write SQL queries.
  • Experience with QNXT configuration.
  • Experience with troubleshooting and analyzing issues.
  • Experience working in a Medicare environment is highly preferred.
  • Claims adjudication experience is highly preferred.
Job Qualifications

Required Education

Associate's Degree or two years of equivalent experience

Required Experience

• Four years proven analytical experience within an operations or process-focused environment.
• Analytical experience within managed care operations.
• Knowledge of managed care enrollment processes, encounter processes, provider and contract configuration, provider information management, claims processing and other related functions.

Preferred Education

Bachelor's Degree

Preferred Experience

• Six years proven analytical experience within an operations or process-focused environment.
• Previous audit and/or oversight experience.

To all current Molina employees:
If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package.

Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $49,930 - $116,835 / ANNUAL

* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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