Medical Assistant Associate

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings
• Tuition Reimbursement
• Growth opportunities to higher seniority positions
• Management that provides quality training and direction

The West Ann Arbor Health Center Parkland Plaza is an Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The 2-story facility is located 380 Parkland Plaza in Ann Arbor. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees.

To perform and assist with clinical procedures, maintain equipment, perform laboratory procedures and provide direct patient care.

Responds to general patient inquiries about clinic operations within their scope of practice.

Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned.

May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.).

Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate.

Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency.

Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines.

Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures.

Quality Control testing of POC equipment.

May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice.

Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines.

Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA).

Queue and pend medication renewals.

Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines.

Observes patient status, report changes, and document accordingly.

Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request.

Informs patients of normal test results within their scope of practice.

Documents into MiChart within scope of practice.

Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies.

Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind.

Cleans, stocks, and organizes clinic spaces (exam and supply rooms).

Maintains inventory and may manage PAR levels when appropriate.

Processes forms and in basket messages…