Assistant Housekeeping Manager- Vanguard Hotel, Ann Arbor, MI

Assistant Housekeeping Manager - The Vanguard Hotel, Ann Arbor, MI

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently hiring an Assistant Housekeeping Manager for The Vanguard Hotel in Ann Arbor, MI.

Base pay range: $58,000.00/yr - $60,000.00/yr

Job Purpose: Assist the Housekeeping Manager in maximizing customer satisfaction by ensuring guest rooms are neat and clean through supervision, direction, and coordination of the housekeeping team.

• Supervise room cleaners in the prompt and efficient housekeeping of guest rooms.
• Verify cleaning completion by reviewing room cleaners’ worksheets.
• Oversee completion of short‑notice requests for room changes.
• Inspect all checkout and stay‑over rooms to ensure they meet company standards.
• Maintain records of room checkouts and stay‑overs, and submit daily reports to housekeeping.
• Conduct quality inspections of cleaned rooms and document results.
• Prepare maintenance work orders for furniture, fixtures, and other repairs; follow up to ensure completion.
• Monitor room status continuously and notify cleaners of any changes.
• Check VIP and early‑morning make‑up rooms.
• Coordinate cleaning priorities with front desk, engineering, banquet, and room services.
• Maintain cleanliness of floor linen closets and ensure supplies are adequate.
• Store carts properly and empty vacuum cleaners at end of day.
• Assist with quarterly linen inventory and keep linen chutes locked at all times.
• Coordinate housekeeping activities with other hotel departments to improve communication and guest satisfaction.
• Support daily maintenance of room inventory to achieve optimal revenue while meeting guest expectations.
• Assist in training and directing new department associates.

• High school diploma or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
• Ability to walk, stand, and move frequently; lift up to 15 lbs regularly and push/pull equipment up to 250 lbs occasionally.
• Manual dexterity and operational skill with housekeeping equipment.
• Strong written and verbal communication; excellent customer service orientation.
• Basic math skills for handling cash or credit.
• Problem‑solving, reasoning, motivation, and training abilities.
• Flexible schedule, including nights, weekends, and holidays.

• Most tasks performed indoors under moderate, controlled temperatures.
• Walking and standing required for close to 100% of the working day.
• Ability to work in limited spaces and to bend, stoop, squat, and stretch regularly.
• Good vision, hearing, and ability to listen and respond continuously to guests, supervisors, and subordinates.

• Passionate about people and service.
• Strong communication skills when interacting with guests and employees.
• Reading and writing proficiency for documentation.
• Proven ability to motivate and train others.
• Great multitasking and teamwork abilities.

• Team‑driven, values‑based culture.
• Vacation and holiday pay.
• Same‑day pay available.
• Employee assistance program.
• Reduced room rates throughout the portfolio.
• Third‑party perks (movie tickets, attractions, etc.).
• 401(k) with company match.
• Flexible spending account.
• Health, life and disability insurance.
• Parental leave.
• Referral program.

• Seniority level:
  Mid‑Senior.
• Employment type:
  
  Full‑time.
• Job function:
  Management and Manufacturing.
• Industry: Hospitality.

We encourage referrals; referrals increase your chances of interviewing by 2x.

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