Housekeeping Supervisor

10 days ago Requisition

Salary Range: $16.00 To $18.00 Hourly

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees.

Join us in elevating hotel operations and maximizing profitability.

We are seeking an experienced Housekeeping Supervisor to assist in overseeing room operations and providing support to the housekeeping team at the Residence Inn - Ann Arbor North! If you are a skilled housekeeper or hotel leader ready to take charge and ensure exceptional service and hospitality from the team, we are eager to hear from you!

Responsible for the supervision and control of the Housekeeping Department.

• Supervise and coordinate the activities of Housekeeping and Laundry personnel including interviewing applicants, completing employee evaluations, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environment
• Ensure your team is in proper uniform, including name tags, daily
• Assist General Manager with: payroll, monitoring overtime, preparing weekly forecast, and weekly work schedules
• Complete additional administrative duties that include: inventory and productivity reports
• Inspect all areas of the hotel daily to ensure cleanliness and security standards are met
• Complete monthly linen and supply inventories and purchase supplies
• Conduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employees
• Participate in monthly Profit/Loss review
• Inspect each guest room daily unless prohibited by a “Do Not Disturb” indication sign
• Assist in the cleaning of guest rooms as needed and ensure housekeepers in maintaining orderly housekeeping carts and storage rooms
• Ensure laundry room procedures and standards are upheld and perform laundry duties as required
• Ensure houseperson procedures and standards are upheld and perform houseperson duties as required
• Expertise in property management systems for housekeeping functions and ensure room status is without discrepancy daily
• Maintain labor budget and adjust schedule to avoid unnecessary labor cost
• Knowledge of all emergency procedures and how to act on them
• Adhere to proper key control procedures
• Report any unusual occurrences or requests to the General Manager or Assistant General Manager immediately
• Knowledge of budgeted departmental PORs for control of expenses

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Communication both verbal and written
• Flexibility with schedule and dependable
• Customer focus, time management and problem solving skills
• Strong leadership abilities

• 1-2 years of hotel experience is a plus
• Supervising experience preferred

• Paid time off
• Health/Dental/Vision insurance options
• Travel & hotel discounts
• 401(k) with company match
• Incentive programs
• And more!

Satisfactory criminal background screening required.

This position manages the…