IT Director

JOB SUMMARY

The IT Director is responsible for ensuring the effective and efficient operation of the department, and to ensure that the work of the department is aligned with organizational objectives and requirements while supporting and enabling the use of technology to meet the diverse needs of a multi-faceted, service oriented public entity. This position represents the department and the County in meetings with other governmental agencies, vendors, service providers and professional organizations.

Under administrative direction and in partnership with departments, this position plans, organizes, directs, reviews and evaluates programs and activities of a centralized information technology department to provide reliable, secure, and efficient technology solutions. Enables the use of technology to improve operations and outcomes for departments and the public. Directs organization wide information, collaboration and communications systems. Works closely with decision makers to identify, recommend, develop, implement, justify, and support cost-effective technology solutions for all aspects of the organization.

• Strategic IT Leadership & Planning - Develop and maintain a county-wide information technology strategic plan that includes IT infrastructure, communications technologies, IT application system, collaboration platforms and IT services, aligned with organizational goals and public service priorities. Proactively identify opportunities to leverage technology to improve operational efficiency, enhance departmental output, and expand the County’s capacity to deliver critical services to its residents, while optimizing IT investments and resource utilization.
• Talent Management & Leadership - Assess and define the resource and skill needs of the IT Organization. Recruit, develop, and retain a high-performing IT workforce. Provide leadership that strengthens organizational capacity and fosters staff development, engagement, and job satisfaction. Plans, Organizes, assigns, directs, reviews, and evaluates the work of professional, technical and support staff directly and through subordinate managers and supervisors.
  
  Promote a culture of continuous improvement by identifying opportunities to enhance team performance, streamline processes, and embed best practices into daily operations while fostering a culture of innovation, accountability, and service excellence.
• Technology Governance & Policy Development - Establish and oversee IT governance frameworks, policies, standards, procedures, and service levels including IT operations, data governance, cybersecurity, system access, procurement, and disaster recovery. Work closely with the County’s Corporation Counsel’s office to ensure policies are legally sound, up to date, and compliant with applicable laws and regulations.
• Cybersecurity Oversight & Risk Management - Lead the county’s cybersecurity strategy, including risk assessments, incident response planning, and compliance with applicable regulations (e.g., CJIS, HIPAA, IRS Pub. 1075). Promote cyber awareness across all county staff and foster a cybersecurity-first culture through training, communication, and proactive engagement.
• IT Budgeting & Financial Management - Develop and administer the county IT budget, ensuring cost-effective technology investments and efficient allocation of resources. Identify opportunities to optimize IT investment across the entire IT budget, manage capital planning, and oversee licensing, contract management, and vendor negotiations. Oversee the development of business case justifications for IT investments. Approve and monitor IT expenditures and manage budget exceptions with full transparency.
  
  Ensure budget planning includes a long-term outlook accounting for major projects, required replacements and upgrades.
• Enterprise Systems Oversight - Provide executive oversight of county enterprise systems, including financial, public safety, human resources, permitting, taxation, GIS, document management, and other mission-critical applications.
• Infrastructure & Operations Management - Oversee the design, implementation, and maintenance…