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Technical Support Manager: Lead & Excellence

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Barracuda
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity, Technical Support, Systems Administrator
Job Description & How to Apply Below
Position: Technical Support Manager: Lead Growth & Excellence
A leading cybersecurity company is seeking a Manager, Technical Support in Ann Arbor, MI to lead and develop the Technical Support teams. The role involves ensuring high customer satisfaction, monitoring performance metrics, and collaborating with cross-functional teams. Ideal candidates have a Bachelor's degree, supervisory experience, and over 4 years in technical support. The company values diverse teams and offers competitive salary and benefits, including equity options, retirement plans, and flexible time off.
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