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HelpDesk/Support IT Support

Tier II Help Desk Technician — MSP IT Support Lead

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: UTEC
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 41600 - 52000 USD Yearly USD 41600.00 52000.00 YEAR
Job Description & How to Apply Below
A premier Managed Services Provider in Ann Arbor, MI, is seeking a motivated Level II Help Desk Technician to provide technical support and problem resolution for mid-sized businesses. Responsibilities include advanced technical troubleshooting, handling client interactions professionally, and contributing to process improvements. Ideal candidates will have 3-5 years of IT support experience and strong communication skills. This full-time role offers a salary range of $41,600.00 to $52,000.00, with opportunities for professional development.
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