Systems Architect Senior

Health Information Technology & Services (HITS) plays a role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with technology-related information, products, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management.

The HITS Unix/Linux and Container Services Team at Michigan Medicine is seeking a candidate to fulfill the role of Unix Systems Engineer.

The Unix/Linux and Container Services team is responsible for the design, support, and governance of Michigan Medicine's Unix/Linux server and Open Shift container environments. This role ensures that AIX, Linux, and Open Shift platforms remain secure, reliable, cost-effective, and aligned with organizational goals while supporting critical clinical, research, educational, and administrative applications.

This position is responsible for implementing, managing, and supporting more than 2,000 physical and virtual (VMware) AIX/Linux servers across on-premises and cloud environments. Key responsibilities include supporting IT modernization initiatives such as the Open Shift Container Platform, Ansible Automation Platform, cloud infrastructure, and compute services. This role also contributes to automation, configuration management, and orchestration strategies that improve operational efficiency, scalability, and service reliability.

This position reports to the Manager of the Unix/Linux and Container Services team.

• Provides senior level expertise on decisions and priorities regarding the enterprise's overall systems architecture. Primary areas of focus are within Public Cloud, Hybrid Cloud, Continuity & Resiliency, Unix/Linux OS, Kubernetes, and Automation. Architects and implements solutions requiring integration of multiple platforms, operating systems and applications across the enterprise. Reviews, conducts research, evaluates, advises, and designs on enterprise software and hardware technologies.
  
  Evaluates system options, risks, costs versus benefits, service level requirements and impact on the enterprise business process and goals.
• Partners with business analysts, systems analysts, process managers and engineers in requirements gathering and reviews. Facilitates technical discussions with application, infrastructure, and trusted service provider teams to produce an optimal, high level, conceptual design for projects. Responsible for work that is complex and varied in nature. Defines and discerns key aspects of a problem and develops an integrated solution within a broad business context of significant impact.
  
  Researches and maintains knowledge in emerging technologies and solutions, or service lifecycle and process frameworks to solve business problems. Ability to act autonomously and make decisions that influence business operations.
• Facilitates the establishment and implementation of standards and guidelines that guide the design of technology solutions. With input from others, develops documents and maintains technical architecture artifacts for integration and implementation of changes to technical standards. Proposes changes in process, policy, and standards as they relate to the architecture or service and design principles. Responsible for work that is complex and varied in nature.
• Participates in, and may lead, Capacity Management discussions to determine the most appropriate scalable model taking business and service level requirements into consideration. Provides technical guidance to project team areas as appropriate. May take on role of Project Leader for special enterprise wide assignments. May coach or mentor junior technical staff.
• Performs other operational duties to support Unix/Linux / Kubernetes / and Automation hosting environment, which includes trouble tickets, small / medium customer service requests, on‑call rotation, etc.

• Bachelor's Degree in Computer Science, a related field, or equivalent experience.
• 5 or more years of experience in engineering support of large complex highly available UNIX / Linux (AIX, RHEL, Ubuntu) architectures
• 5 or more years of experience in a related role requiring customer service, organization, prioritization, troubleshooting to successfully design services and workflows in an enterprise architecture.

• Expert knowledge with Orchestration and Containerization technologies
• Expert knowledge installing,…