Spares Field Demand Planner

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Responsibilities Single point of contact for regional counterparts on the Spares Demand Planning team.

Manage communications and messaging between customer regions and internal planning counterparts.

Drive Spares Delivery Performance across all products for your region by reviewing stocking levels, replenishments, field demand behavior and upcoming ramp.

Translate regional/customer requests into a problem statement for review with HQ team. Driving appropriate review and response to field

Monitor and report out Fill Rate Performance v. Fill Rate Targets and Planned vs. Actual Inventory Perform miss analysis and drive cross-functional actions that impact current and future Fill Rate performance.

Assessment of spare part plan to ensure coverage is sufficient to meet requirements.

Ability to recognize process gaps and drive improvements holistically across cross functional teams

Conduct ramp readiness reviews for spares support within assigned region.

Collaborate with key stakeholders across KLA to improve customer experience and develop mechanisms that support operational excellence

Educate internal stakeholders of metrics, planning methodologies and support entitlements

Provide crisp and timely communication on developing issues to relevant internal and external customers. Keep leadership informed of customer impact and progress of recovery efforts

Preferred Qualifications:

Bachelor’s degree plus 3+ years of related experience. BS or BA, preferably in a relevant field such as Business, Supply Chain Management, Logistics, Data Analytics.

High proficiency in MS Excel;, SQL a plus

Experience with trade and compliance regulations is preferred.

Experience with S&OP processes.

Experience with inventory planning is preferred.

Critical thinking and strong analytical skills: ability to collect, organize, and analyze data to support demand and supply optimization.

Ability to work well on cross-functional teams in multiple locations and time zones.

Excellent communication/presentation, organizational, analytical, leadership, and interpersonal skills. Candidate must be self-driven, independent, yet strong collaboration skills.

Demonstrated ability to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency. Use professional concepts and company objectives to resolve sophisticated issues in creative and effective ways.

Successful candidates must have clear sense of urgency and adaptability to fast moving and highly competitive industry.

Must be able to work on multiple projects in parallel as needed.

Minimum Qualifications 5 years of related experience with a Bachelors degree; or 3 years experience with a Master's degree; or equivalent experience

About KLAWe provide advanced…