Facilities Assistant

Mission Statement

Enhancing health through education, service, advocacy, research, and discovery.

Vision

As a global leader in integrated health, we drive innovation through groundbreaking research and transformative education, preparing future-ready leaders to deliver equitable, exceptional care and advance the dental profession.

Core Values

• Compassion:
  We approach each interaction with collegiality, empathy, and professionalism, recognizing the unique contributions of each individual.
• Leadership:
  We empower each person to lead and contribute to our shared goals.
• Excellence:
  We uphold high standards and drive progress in healthcare.
• Responsibility:
  We promote integrity, professionalism, and accountability to ensure ethical decision-making.
• Trust:
  We commit to an honest, transparent environment that fosters healthy relationships.
• Creativity:
  We approach problems with bold thinking by crafting innovative solutions that benefit our community.
• Belonging:
  We embrace and celebrate our diverse community by fostering a sense of inclusion and belonging.

Job Summary

The University of Michigan School of Dentistry, founded in 1875 in Ann Arbor, is a top-ranked, world-renowned institution for dental education, research, and clinical care. It consistently ranks among the top dental schools globally, offering DDS, dental hygiene, and advanced graduate programs, including a unique program for internationally trained dentists.

This position supports a large and complex clinical, research, and academic facility with significant daily operational demands. School of Dentistry Facilities manages a high volume of service requests, system monitoring, and building issues, including over 1,000 access-related requests annually and frequent building system alerts requiring follow-up. The role is structured as a two-year term-limited position to provide operational support during a period of increased project activity, including the Simulation Clinic renovation and ongoing facility improvements.

Please

Note

This is a 2-year term-limited position.

Building Operations and Maintenance Support

• Perform daily building walkthroughs of clinics, classrooms, labs, and public spaces to identify maintenance, safety, and cleanliness issues
• Monitor and follow up on work orders with Facilities Service Center and custodial teams
• Respond to building issues including leaks, odors, system alarms, and equipment concerns
• Coordinate with maintenance, custodial, and facilities teams to ensure timely resolution of issues
• Assist in communicating building impacts such as shutdowns, repairs, and disruptions to occupants

Space, Furniture, and Operational Support

• Assist with office moves, furniture setup, and equipment relocation
• Support classroom, clinic, and event space readiness including tables, chairs, and layouts
• Monitor and maintain public spaces, lounges, and shared areas
• Track and manage inventory including attic stock and facility supplies
• Assist with space assignments, updates, and department requests

Access, Security, and Safety Support

• Support access control including MCard updates, door access changes, and key coordination
• Monitor building access and assist with door schedules, lock/unlock requests, and security issues
• Assist with building safety monitoring and respond to emergencies during work hours (water issues, alarms, etc.)
• Support compliance with safety practices in coordination with Facilities, EHS, and departmental teams

Project and Administrative Support

• Support small projects and facility improvement efforts, including lifecycle work and minor renovations
• Assist Facilities leadership with coordination of ongoing projects and departmental requests
• Support sustainability and operational initiatives (waste reduction, recycling, etc.)
• Assist with documentation, communication, and coordination of facilities-related activities

Required Qualifications

• High school diploma or equivalent;
  Associate degree or coursework in facilities, construction, or a related field preferred
• 2-3 years of experience in facilities operations, maintenance, construction, or a related environment
• Basic knowledge of building systems and general maintenance practices
• Ability to identify and respond to facility-related issues and prioritize multiple tasks
• Strong customer service and communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Basic computer skills (Google Suite, email, work order systems)
• Ability to move furniture and equipment (up to ~50 lbs) and navigate large…