Clinical CARE Coordinator; Ambulatory Care- OB​/GYN Clinic

CLINICAL CARE COORDINATOR (Ambulatory Care – OB/GYN Clinic)

Join Michigan Medicine's Department of Obstetrics and Gynecology at the Von Voigtlander Women’s Clinic. The clinic delivers consultation, comprehensive treatment, and a broad range of services for normal and high‑risk pregnancies and gynecologic care. The team includes physicians, advanced practice providers, nurses, medical assistants, social workers, dieticians, and a multifunctional administrative/clerical staff.

Provide culturally sensitive, age‑specific nursing care within a team‑based model for patients seen at the Von Voigtlander OBGYN clinic. Deliver phone triage, referral, clinical advice, nurse visits (in‑person/virtual/phone), in‑clinic procedures, and documentation. Collaborate with physicians, advanced practice providers, and ancillary services to deliver high‑quality patient care.

• Provide culturally sensitive, age‑specific nursing care.
• Perform phone triage, referral triage, assessments, screenings, and clinical advice.
• Document nursing care accurately and efficiently.
• Use internal and external resources appropriately.
• Provide functional supervision to assistive personnel and collaborate with interdisciplinary teams.
• Clinical duties include:
  • Assess and evaluate needs of OBGYN and Maternal Fetal Medicine (MFM) patients using critical thinking.
  • Collaborate with physicians, advanced practice providers, and ancillary services to provide high‑quality care.
  • Support outpatient care through InBasket messages and telephone triage.
  • Coordinate care (medication management, test orders, results, OB intakes, post‑op calls, education, emergency management).
  • Document patient progress through detailed records.
  • Provide direct patient care in the ambulatory setting (assessment, education, counseling).
  • Coordinate care for gynecological, obstetrical, and maternal‑fetal medicine patients.
  • Assist with education for patients and staff.
  • Perform preliminary assessments and facilitate appropriate follow‑up.
  • Maintain complete and accurate patient charts.
  • Evaluate unstable or complex situations and refer appropriately.
  • Implement clinical decisions and accept accountability.
  • Serve as a resource to the clinical team (social workers, nurses, clerical staff, physicians).
  • Evaluate effectiveness of patient and family teaching.
  • Respond to treatment‑related phone calls and inbox messages.
  • Assist physicians with clinical activities and procedures as needed.
  • Support clinical and translational research.
  • Attend conferences and continuing‑education programs to stay current.
  • Other nursing duties as assigned.

• Demonstrate critical thinking, problem‑solving, and prioritization.
• Show customer service, interpersonal communication, and respectful relationships.
• Maintain accountability and dependability, including good attendance and punctuality.
• Adapt to changing needs and priorities.
• Provide patient and family education, especially for chronic conditions.
• Proficiency with typing and EHR documentation.
• Manage complex clinical issues using assessment skills and evidence‑based interventions.
• Adapt to pediatric, OB/GYN, and adult populations.

• Current Michigan registered nurse license.
• One of the following educational credentials:
  • Bachelor’s degree in nursing.
  • Associate or diploma in nursing plus a Master’s or higher in nursing.
• Minimum 3 years recent experience in Labor and Delivery (within last 7 years).
• Minimum 2 years RN experience in an ambulatory care clinic.
• Current BLS certification.

• 3 years ambulatory care experience within OBGYN.
• 1 year Maternal Fetal Medicine ambulatory care experience.
• 5+ years OBGYN experience.
• Experience in specialty GYN ambulatory care (vulvar, pediatric GYN, transgender, minimally invasive, chronic pelvic pain).
• Experience with clinical protocols and staff education.
• Proficiency with MiChart, EPIC, Cisco Finesse, Word, Excel.
• 1 year recent OBGYN or labor and delivery triage.
• Certification in Ambulatory Nursing.
• Certification in Obstetric Nursing.

• 40 hours per week (full‑time).
• Day shift (8‑hour shifts), Monday‑Friday; variable hours may include weekends or holidays.
• Location:
  
  Von Voigtlander OBGYN Clinic and other sites as needed.

• Union affiliated: covered by U‑M and Michigan Nurses Association agreement.
• Background screening and drug testing per U‑M policy.
• EEO Statement:
  The University of Michigan is an equal opportunity employer.

To apply, attach a complete and accurate resume. For further questions, contact Nurse Recruitment at (734) 936‑5183.