Quality Manager

Description

WORK LOCATION: Ann Arbor, MI

FLSA STATUS: Exempt

SALARY RANGE: The anticipated salary range for this role is $122,000 to $156,000 annually. This range reflects a good faith estimate based on the targeted level for the role and typical compensation benchmarks across U.S. locations. Actual compensation may vary depending on the selected candidate’s qualifications, experience, geographical location, and internal alignment.

The Quality Assurance (QA) Manager is responsible for ensuring that all products meet quality standards before reaching the customer. This role will oversee the entire quality assurance process, including developing quality policies, conducting inspections, and leading a team of QA technicians and Engineers. The QA Manager will work closely with production and engineering teams to identify and address quality issues and ensure continuous improvement.

The following job functions are a basic requirement but are not limited to and may be assigned other duties.

• Quality Management System:
  Develop, implement, and maintain the Quality Management System (QMS) in accordance with industry standards and regulatory requirements.
• Ensure compliance with ISO 9001/AS9100 and other relevant standards.
• Team Leadership:
  Lead, mentor and manage a team of Quality Engineers and inspectors. Conduct regular training and development programs for the QA team.
• Inspection and Testing:
  Oversee and perform product inspections and testing to ensure compliance with specifications and standards. Develop and implement inspection criteria and procedures.
• Continuous Improvement:
  Analyze quality performance using statistical and analytical tools. Identify areas for improvement and implement corrective and preventive actions (CAPA).
• Lead root cause analysis and problem‑solving activities.
• Documentation and Reporting:
  Maintain detailed records of quality inspections, test results, and other quality‑related activities.
• Prepare and present quality reports for senior management.
• Supplier Quality Management:
  Evaluate and monitor supplier quality performance. Conduct supplier audits and collaborate with suppliers to resolve quality issues.
• Customer Interaction:
  Address customer complaints and feedback related to product quality. Work with the customer service team to ensure timely resolution of quality issues.
• Regulatory Compliance:
  Stay updated on industry regulations and standards. Ensure all products meet regulatory and safety requirements.
• Collaboration:
  
  Work closely with the production, engineering, and R&D teams to integrate quality into the manufacturing process. Participate in design reviews to provide input on quality aspects.
• Assumes all other responsibilities as assigned.

• Minimum 10 years of combined experience and education in a related field.
• Strong understanding of ISO
  9001 and AS9100 standards.
• Excellent organizational and documentation skills.
• Effective communication and customer service abilities.
• Proven experience in managing quality assurance in a manufacturing environment.
• Knowledge of inspection processes and tool calibration schedules.
• Ability to work collaboratively with various departments and vendors.

• IPC-610, IPC-620, J-STD
• AS9100 or ISO 9001 Lead Auditor certification
• AS9102 FAI

• Matching 401(k)
• Paid PTO
• Paid holidays
• Medical, vision, and dental insurance
  
  Group Short-Term & Long-Term Disability
• HSA and FSA Options
• Critical Care Plan
• Accident Care Plan

This position may require access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). To comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify a US person’s status under the ITAR and the EAR.

The work environment may involve a standard office setting while also incorporating elements of a production area. Employees will use standard office equipment, including computers, and must demonstrate stamina to sit or stand while maintaining attention to…