Barista

Description

Join our team as a Barista for our Coffee Bar!

Zingerman's Coffee Company is a wholesale roaster supplying cafes, restaurants and businesses with great coffees. We also serve our single estate, small batch coffees at our coffee bar on the southside of Ann Arbor.

Full-time (4-5 shifts per week). Saturdays, Sundays and Holidays are a must!

Shifts will vary between 6:30am to 4:30pm.

Compensation: $15.50 starting base wage, plus $5-$6/hour in tips (total of $20.50-$21.50/hour starting compensation)

Performance expectations
- Essential Functions:

• Greets and assists our guests with enthusiasm and high energy (shop and phone)
• Brews and converses on all brewing methods for teas and coffees
• Prepares espresso based drinks (milk steaming, drink construction)
• Tastes and scores coffee at least once per shift, logging the results
• Adjusts coffee as needed for best tasting espresso
• Continually improves personal skills and knowledge around coffee
• Handles monetary transactions and sales using Point of Sale system
• Follows opening, closing and other procedural checklists
• Restocks/rotates products
• Learns and shares the basics of our coffee roasting process and production schedule
• Recognizes, acknowledges and communicates errors and potential quality problems
• Assists in keeping dining areas and work spaces neat, clean and sanitary
• Participates in the effectiveness of financial measurements
• Participates actively in huddles, meetings, and Zingerman's events
• Arrives on time for all shifts, meetings, and classes.
• Adheres to dress code standards
• Passionate for great coffee and great service!

The Success Patterns for this position are:

• Experience working in customer service or retail preferred
• Experience working in a food service environment preferred
  
  Experience using a Point of Sales system
• Reputation for providing great service to guests and co-workers
• Able to work holidays and weekends