Sr. Sales Ambassador - Core Diagnostics - Western Michigan

## Sr. Sales Ambassador
- Core Diagnostics
- Western Michigan Candidatar-se:
United States
- Michigan
- Ann Arbor:
United States
- Michigan
- Battle Creek:
United States
- Michigan
- Grand Rapids:
United States
- Michigan
- Kalamazoo:
United States
- Michigan
- Lansing:
Tempo Integral:
Publicado hoje:
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Descritivo de Cargo Working at Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
* Career development with an international company where you can grow the career you dream of.
* Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
* An excellent retirement savings plan with a high employer contribution
* Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
* A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
* A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists  
** The Opportunity
** Abbott Core Lab has an opportunity for a Senior Sales Ambassador covering Western Michigan and the UP. The Sr. Sales Ambassador will represent Abbott and the Core Laboratory Diagnostics brand to existing customers, focusing on developing solutions that drive revenue and achieve growth goals. The Senior Sales Ambassador operates as the primary account management contact, aiming to improve economic profitability, increase customer loyalty, and retain business through contract renewal and closing new solutions.

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* Key Responsibilities:

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* * Act as a trusted partner to existing customers, building promoters and achieving targeted retention rates.
* Manage and drive development of accounts according to strategic account plans, focusing on value expansion and economic profitability.
* Perform assay integrations and support technical needs of the laboratory.
* Improve and maintain customer satisfaction to drive better retention rates and increase Abbott’s ability to value expand.
* Drive customer satisfaction and loyalty by resolving customer issues and supporting operational business reviews with key lab contacts.
* Coordinate order, delivery, and billing processes.
* Assess customer operations and identify opportunities for operational/service improvement.
* Work with Enterprise Account Managers (EAM) to renew business early or extend contracts to block competition.
* Develop and execute existing account plans to ensure customer satisfaction and drive value expansion opportunities.
* Elevate customer challenges immediately in partnership with the service organization.
* Support implementation processes on new accounts, including project ordering, instrument installation, and assay validation.
* Adhere to Abbott guidelines, policies, and procedures.  
** Position Scope:*
* * Represent Abbott and the Core Laboratory Diagnostics brand to the customer with an emphasis on laboratory management.
* Interact with Sales colleagues, Marketing, Customer Support, Technical Service, and Finance.
* Influence customer purchase decisions and make decisions on reagent utilization and troubleshooting product replacement.
*…