Software Engineering Manager

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Preferred Qualifications KLA Services is seeking a hands-on, AI-first Engineering Manager to lead the team building remote service software products for our field engineers who support and maintain KLA tools in the semiconductor fabrication plant, or "fab". This is a player-coach role: you will grow and lead a high-performing full-stack team while staying in the codebase yourself, setting the standard for how AI coding assistants and agentic workflows are used to design, build, and ship software.

You will own the delivery, quality, and security of the remote service platform, ensuring our products remain robust, secure, and user-friendly and enabling seamless connectivity for our global workforce.

This position is in Ann Arbor, Michigan and not a remote position.

Key Responsibilities:

Lead, coach, and grow a team of full-stack software engineers, including hiring, onboarding, performance feedback, and career development, while remaining an active technical contributor to the team's work.

Set technical direction for front-end applications, back-end services, APIs, and microservices, and stay hands-on through design reviews, code reviews, prototypes, and direct contributions to critical or ambiguous parts of the stack.

Partner with marketing, product management, IT infrastructure, security, and support to align engineering execution with business priorities.

Own roadmap development, backlog refinement, and release planning for the remote services portfolio.

Manage team capacity, sprint commitments, and dependencies so that milestones are delivered predictably.

Establish and uphold engineering standards for automated testing, CI/CD pipelines, observability, and production readiness.

Drive incident response and root-cause resolution for production issues across the full technology stack.

Ensure compliance with relevant regulations and standards, and maintain the integrity and security of remote access systems.

Lead an AI-first engineering practice: use coding assistants such as Claude Code and Devin in your own daily work, and define the standards, guardrails, and review practices that make AI-accelerated delivery safe, secure, and effective across the team.

Personally evaluate emerging AI engineering tools, agentic workflows, and remote access technologies, run pilots with the team, and decide where to invest based on measured results.

Manage stakeholder communication, including status reporting, risk escalation, and budget or vendor discussions as needed.

Stay hands-on by writing and reviewing code, building prototypes, and pairing with engineers on complex problems, dedicating a meaningful share of your time to technical work.

Model AI-first engineering behavior day to day, sharing working patterns, measuring their…