Office Lead, Retail
Job in
Anna, Collin County, Texas, 75408, USA
Listed on 2025-12-27
Listing for:
Brookshires Grocery Company.
Full Time
position Listed on 2025-12-27
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Anna,TX - 1325 West White Streettime type:
Full time posted on:
Posted Todayjob requisition :
JR3276
At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.
Here’s what sets us apart:
* ** Wellness that works for you:
** Comprehensive medical, vision, dental, and prescription coverage.
* ** Flexibility and freedom:
** Paid time off to relax, recharge, and enjoy life.
* ** Ownership that empowers:
** 401(k) plan to help you build a solid future that the Company contributes to.
* ** Savings for your lifestyle:
** Exclusive employee discounts on the things you need most.
* ** Investing in your dreams:
** Scholarships and educational support to fuel your growth.
* ** Adventure awaits:
** Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.
When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.
*
* Job Summary:
** Oversees money flow in and out of store and processes customer transactions for products or services sold in office. Provides leadership of office personnel and promotes customer service by assisting with locating products, conducting price verifications, and providing efficient check out services.
*
* Essential Duties and Responsibilities:
*** Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
* Oversees store’s compliance with anti-money laundering (AML) and other governmental money regulations by reviewing money orders, check cashing, and Western Union activities.
* Conducts daily office audits, prepares and verifies bank deposit records, and runs reports as needed.
* Maintains accurate money count in drawer by checking out groceries, providing change, and closing out drawer. Balances cash register drawers and safe funds.
* Accountable for investigating and identifying stores overages and shortages and reports to upper management.
* Reviews cashier transaction reports for variance and alerts Store Director of concerns. Organizes and maintains office-related records.
* Coordinates with various retail support personnel to research and resolve office related issues.
* Generates, maintains, and balances records detailing purchases and transactions. Completes and files necessary documentation.
* Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
* Processes requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, etc.
* Performs various store office activities such as ordering office supplies, assisting cashiers, answering incoming telephone calls, and coordinating email communications.
* Accesses or memorizes product codes and remains familiar with ad and special items.
* Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.
* Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
* Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
*
* Knowledge, Skills and Abilities:
*** Advanced knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
* Advanced knowledge of anti-money laundering and other government regulations relating to monetary transactions.
* Advanced knowledge…
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