Concierge​/Front Desk Receptionist

Overview

The receptionist is an open area, front desk position that is a greeter to all visitors.

• Extend a prompt, warm and inviting welcome to all visitors.
• Answer calls in a friendly and professional manner.
• Maintain a clean and neat reception area making a good first impression.
• Perform multiple tasks simultaneously in a fast-paced, high-volume environment.
• Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.
• Ensure that messages are relayed promptly to the intended person.
• Offer refreshments to visitors and make them feel welcome and comfortable.
• Assist with other administrative duties as assigned.
• Coordinate appointments and reservations as necessary.
• Receive and distribute packages.
• Ensure lobby entrance is tidy and clean.
• Maintain office supply inventory, which includes break room supplies.
• Handle daily outgoing Fed Ex shipments.

• Excellent customer service skills
• Good organizational and time management skills
• Good problem-solving skills
• Mature, cheerful personality

• Must have minimum high school degree.
• Professional communication skills
• Telephone etiquette and customer service
• Any additional required training