Hospital Operations Manager

Hospital Operations Manager with Sign on Bonus!

Location:

Annandale, VA – Salary Range: $75,000 – $90,000 USD

Good Vets is a nationwide network of modern animal hospitals, co‑owned with local veterinarians who are passionate about delivering gold‑standard care. We sit at the intersection of quality‑first medicine and people‑first culture, providing a supportive, growth‑mindful environment for our teams—and unparalleled service for today’s pet parents.

You will serve as the operational heartbeat of the hospital, driving performance, financial goals, and client‑experience targets. From staffing and scheduling to inventory, compliance, and reporting, you will ensure the hospital runs smoothly while fostering a culture that attracts talent and delivers exceptional animal care. A $5,000 sign‑on bonus may be available for experienced leaders who can start by January 1 2026.

• Lead all daily hospital operations
• Ensure compliance with all operating standards and requirements
• Create and maintain accurate work schedules
• Hire, train, and onboard new team members—setting the bar for performance and culture
• Prepare monthly reports on hospital performance, staffing needs, margins, and trends
• Conduct performance reviews and provide coaching for growth
• Monitor inventory, manage ordering, and maintain cost control
• Support doctors, staff, and clients with clarity, speed, and professionalism

• Operational Excellence:
  Ability to execute protocols, manage appointment flow, oversee inventory, and balance hands‑on tasks with leadership responsibilities
• Client Relations:
  Maintain a top‑tier client experience and proactively resolve issues
• Team Leadership:
  Hire and develop high‑performing teams; model accountability and professionalism
• Culture & Growth:
  Build a positive, results‑driven environment and reward excellence
• Technical Support:
  Strong veterinary technician skillset; able to model technical and patient‑care excellence

• Proven work experience as a Hospital Operations Manager, Medical Office Manager or similar role strongly preferred
• Three plus years in veterinary medicine with progressive responsibilities; technician background strongly preferred
• Powerful leadership skills and an empathetic approach to management, experience training and mentoring/developing others
• Advanced skills in practice management systems and MS Excel
• Basic accounting skills
• Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction
• Excellent communication skills, confidently making important decisions
• Excellent problem‑solving capabilities, proactive conflict resolution, and ability to work well under pressure
• Demonstrated passion to make a difference in pets and people’s lives

• Competitive Compensation: A strong base salary with a generous annual performance‑based bonus
• Comprehensive benefits package:
  Medical, dental, vision, flexible spending options, and disability coverage
• 401(k) with company match
• Generous paid time off:
  Paid holidays, vacation days, and personal time
• Employee discounts:
  Significant savings on veterinary care and products at Good Vets locations
• A culture that values you:
  Collaboration, empathy, and celebration of wins

Join a company that invests in you and your future. At Good Vets, you’re not just managing a hospital—you’re shaping the standard for veterinary care.

Apply today and let’s build something exceptional together.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Management and Manufacturing
Industry: Veterinary Services