Administration Coordinator

About Crisis
24

Crisis
24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis
24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement.

Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis
24 team today and be a part of something extraordinary where growth and impact converge.

This front desk position serves as the first point of contact for Crisis
24’s Annapolis office. The position is very visible across the organization and externally as the first person to greet visitors, prospective clients, existing clients, and employees. This person must possess a professional and welcoming demeanor, have the ability to multitask, be well organized and have clear communication skills. The position is full-time in person Monday-Friday. The position will report to the Human Resources Manager.

This position is in office five days a week, Monday - Friday.

• Greet visitors with positive, professional, and helpful attitude
• Assist with general duties for the Crisis
  24 Senior Management Team, and other executives as needed
• Answer phones and transfer to appropriate contact
• Maintain security by following strict procedures; monitoring visitor check-in/out, issuing visitor badges
• Process employee access badges
• Ensure Reception and Office areas are kept tidy
• Order and stock office and pantry supplies
• Order business cards for employees
• Prepare for client, prospect or internal meetings, which may entail:
  • Set-up/break-down conference rooms
  • Ordering meals
  • Arranging transportation
  • Coordinating with IT to set up room/presentation
  • Coordinating with Marketing on meeting deliverables
• Receive and sort daily mail and deliveries
• Process outgoing shipments and maintain those vendor accounts
• Assist in ISO
  27001 facility related audit requirements
• Assist with event coordination
• Collaborate with HR Associate and Office Manager on a daily basis
• Assist with other administrative tasks

• High school diploma
• College studies and/or degree preferred

1-3 years of experience in a relevant role

• Ability to independently plan, organize, prioritize, and manage workload while remaining cognizant of changing priorities and competing deadlines
• Knowledge of Microsoft Office Suite (i.e. Word, Excel, Outlook, and PowerPoint, Teams)
• Knowledge of Adobe Acrobat
• Ability to operate basic office equipment (i.e. copier and fax machines)
• Strong accountability to meet deadlines
• Ability to research information and problem solve
• Proactive, organized and detail oriented
• Strong professional and interpersonal skills
• Resourceful and self-motivated
• Excellent written and verbal communication skills
• Punctual and excellent attendance

May include long periods of sitting and occasional lifting up to 10-15 lbs.

Protect the data and systems of Crisis
24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis
24, A Garda World Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.