Receptionist, Administrative​/Clerical

Receptionist (Evenings and Saturdays) – Fitzgerald KIA Annapolis

H&R Block – a seasonal role offering client service support. Join a team that believes in empowering people to make confident, informed decisions.

At H&R Block, we strive to continuously improve our business through innovation, client experience, and sustainable growth. We value curiosity, creativity, and a culture that fosters belonging.

You will assist clients, answer phones, greet them in a personalized, friendly manner, match them with the appropriate tax professional, schedule appointments, and ensure all client needs are met in person, on the phone, or virtually. You will also maintain office cleanliness and organization.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to client preference
• Ensure all client needs have been met during service, both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, and employee stock purchase plan (eligibility requirements apply)

$11.00 – $27.00/hr.

#19207

Not Applicable

Full-time

Administrative

Retail

Referrals increase your chances of interviewing at H&R Block by 2x.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.