Temp: Receptionist; School Security

Anne Arundel County Public Schools Division of Student Support Services
- Central Office
- Annapolis, Maryland Open in Google Maps

Job : 5962799

Final date to receive applications: Oct 23, 2026 11:59 PM (Eastern Standard Time)

Posted: Oct 16, 2026 4:00 AM (UTC)

Starting Date: To Be Determined

Title Code:

Temp:
Receptionist

JOB SUMMARY Greets visitors in a pleasant and professional manner whether on the telephone or in person. Queries all visitors to accurately ascertain the nature of their visit and direct them to the correct office/person in an expeditious manner. Must be able to remain calm in situations where a visitor/called may be upset, while also attempting to diffuse the situation. Performs a variety of clerical support tasks.

• Politely greets and signs-in visitors utilizing the computerized security system. Directs visitors to the appropriate office/department. Handles visitors/employees with kindness, respect, and expediency.
• Answers questions of a general non-technical nature for the Board of Education.
• Maintains and references daily schedules to ensure all parents and children get where they need to be in a timely manner.
• Helps to monitor and alerts of any problematic situations with the Fluency Interpreter system.
• Identifies those situations in which the person may be upset and queries them in a helpful manner so as to attempt to diffuse the situation, while accurately ascertaining the nature of their visit and directing them to the appropriate office/staff.
• Acts promptly and with good judgment under stressful situations.
• Maintains appropriate logs/records.
• Maintains the location telephone directory and makes changes/updates as they occur. Answers and transfers incoming calls to requested staff, departments, and/or schools.
• Directs visitors to personnel applications and/or informational forms/literature to expedite their visit.
• Provides regular backup assistance to other clerical office personnel.
• Performs other related duties as assigned within the same classification or lower.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or Equivalency Certificate required.

• None

• Ability to deal politely, professionally, and effectively with all visitors and fellow employees.
• Ability to tactfully handle upset persons under stress diplomatically and in a calm and efficient manner.
• Ability to remember names, locations, and functions of the various offices and personnel served by the Board of Education.
• Ability to display a pleasant and professional demeanor at all times.
• Ability to identify emergencies and to use good judgment in the prompt placing and receiving of telephone calls.
• Ability to handle sensitive, and confidential employee information and an understanding of responsibility to ensure confidentiality and security of confidential information.
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite
  -Word, Excel, Outlook, and/or PowerPoint preferred).

• N/A

• N/A

• N/A

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing: under 1/3 percent of the time
• Walking: under 1/3 percent of the time
• Sitting: between 1/3 and 2/3 percent of the time
• Keyboarding: between 1/3 and 2/3 percent of the time
• Talking: between 1/3 and 2/3 percent of the time
• Hearing: between 1/3 and 2/3 percent of the time
• As required by the duties and responsibilities of the position.

• No special vision requirements

• Office, school or similar indoor environment: over 2/3 percent of the time

• Moderate: between 1/3 and 2/3 percent of the time

Lifting and carrying requirements

• None:

• N/A