Customer Service Representative - State Farm Agent Team Member

Overview

Customer Service Representative - State Farm Agent Team Member. Full Time in Annapolis, MD.

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

• Must be bilingual Spanish
• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

• Health insurance
• Vision insurance
• Paid time off
• Opportunity for advancement

Compensation $37,000.00 - $45,000.00 per year

There is an overall emphasis on delivering exceptional client experiences and supporting community members as part of the Debbie Hart State Farm agency. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.