Entertainment & Gaming Attendant, Customer Service Rep

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

Today, we are reinventing parking because it is everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences wherever you go, making everyday life remarkable and giving us back our most valuable asset: time.

Pay Rate is $18.00.

Schedule is 11:00 pm–7:00 am.

• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Be at work every scheduled day, on time and in uniform.
• Courteously assist customers by answering any questions they may have and direct them to the Facility Manager for further assistance if necessary.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, suspected violations of company policy, safety hazards, or unusual occurrences to the Facility Manager.
• Communicate debris, water, oil spills, etc., to the garage office.
• Substitute for valets when necessary, if authorized.
• Have thorough knowledge of all areas of the garage, major streets, landmarks, and freeways around the garage.
• Assist the Facility Manager with other duties as needed.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Education/Experience
  
  Required:
  
  Less than high school education or one month related experience, training, or an equivalent combination of education and experience.
• License Requirement:
  Must have a valid state‑issued driver’s license, current address, and acceptable driving record if required to drive a company vehicle.
• Availability to Work:
  May be required to work 2nd shift, 3rd shift, and/or weekends depending on hiring needs.
• Language
  
  Skills:
  
  Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to present information effectively to customers and employees.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, multiply, and divide two‑digit numbers and percentages with ten’s and hundred’s. Ability to use these operations with U.S. currency.
• Appearance:
  Must maintain a neat and clean appearance and be in complete uniform at all times.
• Physical Demands:
  Regular standing, walking, and handling cash and equipment; occasional sitting, climbing, balancing, and lifting up to 25 pounds.

US‑MD‑ANNAPOLIS

Entry level

Part‑time

Management and Manufacturing

Software Development

SP+ is an equal‑opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or any other class protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

SP+ may use an automated employment decision tool (AEDT) to assess or evaluate your candidacy. AEDTs help determine how well a candidate’s experience and qualifications match the job posting. Data collected is used only as necessary for this process and, if hired, becomes part of employee records. For New York City job postings, applicants can request alternative selection processes or ask about data retention by contacting

Right to Work Poster:
This job is open in Maryland and is not closed. State laws require that employers post a Right to Work poster at each location where they have employees. If you have any questions about your eligibility, please contact the operations office.