Coordinator of Special Programs, Administrative Care Coordination

Coordinator of Special Programs, Administrative Care Coordination

$23.28 per hour

Bureau: Family Health | Administrative Care Coordination

Full-Time County Contractual

Position open to all qualified candidates.

Location: 3 Harry S. Truman Parkway, Annapolis, MD 21401

Hours: 40 hours per week

Benefits: Participation in the County’s group health plan including prescription, dental, and optical, paid holidays and sick leave. Optional deferred compensation program at employee's own expense.

Posted: 10/31/2025

Closing: Continuous

Nature of Work:

Receive and interpret incoming client referrals to assist Medicaid-eligible/pending recipients in accessing and appropriately utilizing their health care benefits. Verify Medical Assistance coverage and enter client data into electronic files.

Provide Medical Assistance/Health Choice education, navigation, access to care and community resources to eligible/pending recipients via phone, email and/or home visits. Provide short-term care coordination as needed. Provide quarterly and as-needed outreach activities to Medical Assistance participating providers, health centers, and hospitals to educate, inform, and update them on Medical Assistance, Health Choice, Administrative Care Coordination (ACC)/Ombudsman services, and community issues and resources.

Attend biweekly staff meetings and actively contribute to the planning, implementing, evaluating and revising of procedures and practices to improve the overall efficiency and functioning of the Administrative Care Coordination program.

Submit timely monthly reports and statistics. Assist with maintaining and filing client records, including preparing records for eventual discharge according to state and local guidelines.

Education:

High School Diploma or Equivalency (GED).

Desired or

Preferred Qualifications:

Knowledge of Medicaid and care coordination services.

Applicants who meet the minimum qualifications can apply. Send a completed County application or resume to:

Human Resources

3 Harry S. Truman Parkway

Annapolis, MD 21401

Equal Opportunity Employer

Smoke-Free Workplace