Medical Coordinator-Cardiology Specialists

Medical Coordinator-Cardiology Specialists

Coordinates the medical care of surgery patients in a high‑volume, multi‑faceted surgery center. Responsibilities include clinical support, clerical support, financial coordination, and management contact.

• Coordinates the required activities of the surgery center to ensure a smooth and efficient patient navigation process, providing clinic office support including coverage for other office staff members.
• Establishes rapport with patients scheduling surgical procedures, works closely with patients to set up payment plans, monitors compliance, and responds to billing and insurance inquiries, facilitating prompt resolution of financial issues.
• Provides patient education about insurance requirements and financial obligations, demonstrating competence with the collection process.
• Coordinates the financial process including insurance submission/authorization, documentation of specific requirements, and daily contact with third‑party payers for approvals, denials, and appeals.
• Maintains continual patient contact by guiding patients comfortably through the surgical process, gathering and interpreting routine data.
• Exchanges factual information, obtains pertinent details from various sources, explains medical center policies, and relays messages to appropriate personnel.
• Collects and maintains required documentation of insurance center requirements prior to submission.
• Answers and screens office calls, manages high call volume activities, greets patients professionally and promptly, and projects proper telephone etiquette.
• Demonstrates knowledge in interpreting billing slips, the Athena workflow dashboard, and advanced medical terminology, CPT and ICD-10 coding, fee‑for‑service and third‑party reimbursements.
• Maintains productivity with minimal direction, prioritizes work assignments, complies with health record procedures, and understands appropriate release of protected health information.

Minimum Required

Education:

High School Diploma or GED.

Minimum

Required Experience:

At least 5 years in a medical setting, preferably with experience in patient consultation or sales/account management.

Employees in this position are not expected to be exposed to blood‑borne pathogens.

The physical demands and work environment described are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.

$23—$30 USD

• Medical, Dental, and Vision Insurance
• Retirement Plan with employer match for eligible employees
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full‑time employees
• Wellness Programs
• Employee Assistance Programs