ADULT Aftercare Specialist : Headquarters Office​/Day Shift. is onsite Position

ADULT AFTERCARE SPECIALIST – Headquarters Office/Full Time/Day Shift

This is an onsite position.

Salary range - $47,178 - $65,074 per year – Salary is commensurate with education, credentials and experience.

Benefits include: paid vacation and paid sick leave;
Agency contributions to employees' 403b; 12 paid holidays per year; health, vision and dental benefits; long term disability and AD&D insurance; reimbursement for licensure; continuing education assistance; free parking. Benefits are subject to change based on annual budget and board of directors' approval.

Anne Arundel County Mental Health Agency seeks an organized, service-oriented Adult Aftercare Specialist to help adults access behavioral health treatment, housing, benefits, and community supports. This full-time, day-shift, onsite position is non-supervisory and reports to the Adult Services Supervisor. Responsibilities include service coordination, provider oversight, quality assurance, and grant reporting within the Public Behavioral Health System.

• Assess callers' needs, provide technical assistance, resource information and referrals, and assist adults in accessing behavioral health services, entitlements, housing, and other community supports.
• Log incoming and outgoing communications to accurately track number of adult service calls to complete monthly and quarterly reports
• Coordinate with Agency staff, hospitals, community providers, and external agencies to support service access and discharge planning.
• Assist individuals referred by the Department of Corrections with community resources and follow-up after release, including support with scheduling initial behavioral health appointments.
• Overseas Adult Targeted Case Management providers, including data collection, provider meetings, recertification audits, and technical assistance.
• Complete SSI/SSDI Outreach, Access, and Recovery (SOAR) leadership training; support SOAR providers, coordinate meetings, and collect data for required grant reports.
• Host monthly meetings for SOAR provider and BHA;
  Collects SOAR data necessary to complete BHA quarterly PATH grant reports and PDX through SAMHSA portal ensuring Conditions of Award are being met;
  Track and assist with SOAR Social Security Applications between DSS Homeless Coordinator, SOAR worker and BHA Lead to ensure Social Security applications are properly flagged as SOAR with SSA
• Support Residential Rehabilitation Program (RRP) oversight through satisfaction surveys, chart reviews, residential inspections, entitlement site visits, and follow-up with waitlisted applicants.
• Review provider quality reports, follow up on identified concerns and program improvement plans, and participate in compliance audits.
• Maintain accurate communication logs, records, and community resource directories; prepare program, grant, and management reports.
• Represent the Agency professionally at meetings and on assigned committees. Complete required training and maintain the fire and environmental safety certification needed for residential inspections.

• Bachelor's degree in Social Work or a related field required; master's degree preferred.
• License preferred.
• Knowledge of the Public Behavioral Health System and local health and social support resources.
• Knowledge of HIPAA; familiarity with Medicaid, Social Security, and other entitlements preferred.
• Strong listening, interpersonal, and verbal and written communication skills.
• Ability to build effective professional relationships with clients, colleagues, providers, and community partners.
• Strong organizational, multitasking, problem-solving, and analytical skills, including the ability to identify service gaps and recommend solutions.
• Proficiency in computerized data entry, database maintenance, accurate recordkeeping, and report preparation.
• Commitment to ethical conduct, confidentiality, respectful service, and timely responses to clients and providers
• Attends required meetings
• Able to work extended hours when necessary