Custodial Worker; Housekeeper

Summary

The purpose of this position is to provide quality and efficient housekeeping services to guests or guest areas while maintaining the highest level of customer service.

Open & closing dates: 01/07/2026 to 01/14/2026

Salary: $17.79 to $19.28 per hour (NA
2)

Location:

Annapolis, MD (2 vacancies)

Appointment type:
Permanent.

Work schedule:

Part‑time – Eligible for benefits.

Remote job:
No. Telework eligible:
No.

Travel required:

No. Relocation expenses reimbursed:
No.

Supervisory status:
No. Security clearance: N/A. Drug test:
No. Position sensitivity and risk: N/A.

• Performs varying degrees of complexity in cleaning processes. Demonstrates proficiency related to daily service, check‑out, deep cleaning, and special project cleaning assignments based on Lodging program cleaning standards.
• Vacuum, sweep, mop floors; dust, polish, clean, and move furniture.
• Remove trash, place in dumpsters, and replace liners.
• Place proper number of amenities in room to include consumables/non‑consumables, linen, kitchen, and bathroom.
• Remove and replace bed linen, inspect mattresses and pull‑out sofas, and move/re‑position beds upon guest checkout, weekly, or at a guest's request.
• Clean walls, doors, ceilings, stand‑up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds, and curtains.
• Clean coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves, including proper programming of clocks/times.
• Ensure dishwashers are clean and in working condition.
• Clean vanities, mirrors, hardware, cabinets/shelving, toilets, bath tubs/shower stalls, tile, and bathroom exhaust fans. Replace bathroom terry and linens, including shower curtains.
• Clean irons, remove excess water and replace as necessary, clean ironing boards and replace covers as necessary, clean and ensure proper functionality of luggage racks and ensure proper numbers of clean male/female hangers are available in closets.
• Clean washers and dryers and ensure machines are operational.
• Ensure in‑room guest directories are clean and organized, TVs are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back‑up battery and in‑room phones are clean, properly programmed, and in working condition.
• Clean common area spaces to include vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces.
• Perform deep cleaning as required by program standards (e.g., on a scheduled basis and upon check‑out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes, but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks.
• Count, sort, inspect, and prepare linen for operational use.
• Apply Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and apply appropriate NGIS protocols during daily service activity.
• Complete maintenance requests for items broken, defective, or in need of replacing.
• Perform basic, routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary.
• Maintain the cleanliness, inventory, and organization of housekeeping carts and linen carts.
• Report any damages or valuables (e.g., large amounts of cash, jewelry, or confidential/sensitive information) left out in the open by guests to the Supervisor.
• Report any activity that appears unsafe, illegal, or suspicious to the Supervisor.
• Interact professionally with guests and other team members, display a positive attitude, utilize effective communication skills, and assist guests to include answering questions concerning hotel facilities and provide information about on base and local attractions.
• Communicate with the front desk when identifying lost and found items by annotating all relevant information to facilitate…