Guest Experience & Front Desk Specialist
Listed on 2026-10-16
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Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Customer Service Rep, Front Desk/Receptionist
The Annapolis Waterfront Hotel is seeking a Guest Service Agent to greet, register and assist guests with warmth and professionalism in line with brand standards. You will handle reservations, process payments, help with luggage, respond to requests, resolve complaints, and contribute to meeting guest satisfaction goals while maintaining safety and service excellence.
Responsibilities include balancing accounts, using the PMS system, and providing support in breakfast service when needed.
This is a strong opening to take on the Guest Experience & Front Desk Specialist role at Annapolis Waterfront Hotel.
Step into the Guest Experience & Front Desk Specialist role at Annapolis Waterfront Hotel in Annapolis, MD, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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