Hardware Technician - Level 1 - Imaging

Overview

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a skilled Level 1 Hardware Technician to support one of our clients located in the Annapolis Junction, MD area. Candidates must have an active TS/SCI clearance with Polygraph to be considered for the position.

Utilize MDT servers to deploy the latest computer image to new and recycled computers.

• Fulfills equipment requests for newly imaged workstations according to daily work priorities.
• Configures computers, communications devices and peripheral equipment.
• Trains site personnel in proper use of imaging tools.
• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
• Maintain government and/or vendor‑manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
• Ensures image benches are operational. If operational status is lost, alert the proper management team.

Salary: $31,000–$71,000 depending on experience and contract.

Excellent benefits package, including up to 3 weeks paid vacation, 11 paid holidays, immediate eligibility for health care (single and family) and a 401(k) plan with employer match.

Minimum education and experience level:
High school/GED and four (4) years of experience AND 8570 Certification. Preferred Security +.

• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
• Well‑versed in installing Windows, software, applications, antivirus and patches.
• Demonstrated ability to read and understand technical manuals and schematics.
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint, Access).
• Proficient in working with end‑users remotely.
• Demonstrated expertise in Microsoft Windows 7 and 10.
• Familiar with Active Directory security and policies.
• Excellent analytical and problem‑solving skills.
• Outstanding communication skills to relate with team members and support workers.
• Must be able to drive a company vehicle and lift 50 lbs.
• Must be available to work an 8‑hour shift between the hours of 6 am and 6 pm, as determined by management.

Required Clearance: Candidate must have a TS/SCI polygraph clearance.

Stratum Networks, Inc. is an equal opportunity employer and participates in E‑Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification required by applicable law.