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Service Desk Ticket Specialist
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2025-12-06
Listing for:
Synergy ECP
Full Time
position Listed on 2025-12-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A dynamic service firm in Annapolis is seeking a Ticket Coordinator to manage ticket queues and ensure SLAs are met. The ideal candidate will have 2-4 years of experience in customer service or a help desk environment and may also possess ITIL v3 Foundations certification. The role offers a competitive compensation package, health benefits, retirement plans, and generous paid time off.
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