End User Engineer; Level 2 Security Clearance

Position: End User Engineer (Level 2) with Security Clearance
Location:

Annapolis Junction, MD Clearance: TS/SCI with Full Scope Polygraph

Shift: Full time (10pm-6am) Qualifications :
* Bachelor's degree in technical related discipline from an accredited college or university is required. Five (5) years of additional end engineering experience may be substituted for a bachelor's degree. * (7) Seven + years of Network Engineering and System Administration experience ensuring client and end user experience meets requirements.
* Must obtain/maintain a Sec+ 8570 certification prior to starting.

Job Description /Capabilities:
* The successful candidate for this position will directly support our customer and technology users by being a central interface between the customer and Man Tech. They must have good customer service skills and the ability to prioritize and handle multiple priorities simultaneously.
* Participate in customer meetings as needed for systems discussion and provide feedback to manager and other members on process change suggestions.
* The successful candidate will provide both internal and external detailed and highly technical briefing to both Man Tech and Customer Executive leadership.
* Provides End User engineering expertise to analyze hardware systems, hardware design, architecture, network design and configuration Management.
* Procures and performs acceptance testing on equipment.
* Prepares specifications for hardware by analyzing documented and derived system requirements.
* Conducts site surveys. Prepares Configures (and documents configuration of) computers, networking devices, and various peripheral equipment.
* Prepares site installations and test reports to ensure customer receives consistent exceptional service. Ensures that problems have been properly identified and solutions will satisfy the user's requirements.
* Experience documenting end user requirements and leave behind material creation.
* Expertise providing strong written and verbal communication.
* Experience with customer ticketing systems such as Remedy or Service Now that problems have been properly identified, documented
* Training users, and administration of best practices for the technology we support. Maintain hardware and software and instructing users in the installation of new software on their workstations.

Physical Requirements :
* Must be able to remain in a stationary position 50%
* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
* The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations
* Working with Data
* Move about freely in a laboratory setting
* Repetitive Motions