Microsoft Solutions Consultant – BizApps

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

• Our commitment to diversity, as the largest minority‑ and woman‑owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World‑class facilities and the technology you need to thrive – in our offices or yours.

The Microsoft Digital Innovation Group (MDIG) is centered on pre‑sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across the modern Microsoft technology stack.

The Microsoft Solutions Consultant (MSC) will be responsible for supporting the pre‑sales motions of the Microsoft Digital Innovation Group around Dynamics and Power Platform. This role focuses on pre‑sales activities, including Microsoft partner engagements and service offerings.

The Microsoft Solutions Consultant is expected to spend time interfacing and building relationships with existing and potential SHI customers, the SHI Microsoft sales team and other internal support organizations. They will assist in the adoption, education, advisory services, and effective use of Microsoft solutions. The Microsoft Solutions Consultant must be a continuous learner and curious about current and future Microsoft Business Applications.

• Build and maintain relationship with Microsoft Customer Technical Specialists
• Identify gaps in the market and spot opportunities to drive customer SHI value
• Lead internal training sessions on Microsoft Business Applications from engineering and sales perspectives
• Engage with Microsoft support resources to ensure efficient and accurate communication with customers
• Consult on Microsoft Biz Apps solutions, implementation, and adoption strategies
• Develop demos for popular Microsoft use cases to drive professional services engagements, licensing upsells, and customer adoption
• Deliver Microsoft Partner‑led pre‑sales engagements around Biz Apps initiatives
• Achieve technical and administrative Microsoft Certifications as needed
• Documentation and updates of opportunities within corresponding SHI internal tools

• Organization:
  Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.
• Critical Thinking:
  Can integrate and synthesize information from various sources to inform strategic decision‑making and problem‑solving.
• Teamwork:
  Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.
• Presenting:
  Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.
• Communication:
  Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
• Training:
  Can take ownership of complex training initiatives, collaborate with others to design and deliver effective training programs, and drive results in skill enhancement.
• Willingness to Learn:
  Can apply new learning to daily work, encourage and facilitate learning in others, and actively make changes to work based on feedback.
• Detail‑Oriented:
  Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.
• Customer Service:
  Can take ownership of complex customer service initiatives, empathize with customers, collaborate with team members, tailor solutions to their unique needs, and drive customer satisfaction results.
• Research:
  Can take ownership of extensive research projects, ensuring thorough investigation and accurate data collection.
• Time Management:
  Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving…