Sales Associate; Part-Time

Position: SALES ASSOCIATE (PART-TIME)

Job Summary

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities Customer Service

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events, promotions, mobile offers and STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.

Organization

• Maintaining store appearance.

Sales

• Cross‑selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features, keeping up with the latest trends and leveraging company tools and technology to confidently provide the customer with product knowledge, specs.
• Using a Point‑of‑Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards; cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports and reconciliation.

Inventory

• Be the keeper of merchandise; complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

Dependability

• Adherence to assigned work schedule. Accurate and complete follow‑through on work assignments.
• Other duties as assigned.

Qualifications Product Knowledge

• Basic knowledge of products merchandise.

Experience

• Retail experience preferred but not required.

Communication Skills

• Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette.

Mathematical Skills

• Basic math functions such as addition, subtraction, multiplication and division.

Reasoning Ability

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands Work Environment

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other

Skills

• Enthusiastic, friendly and energetic with a desire to provide outstanding service. Work hours available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

Why the Navy Exchange Service Command?

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.

Benefits

• You can expect an unforgettable, dynamic, and competitive work environment.
• We offer a competitive federal salary beginning at the Non‑Appropriated Fund NF‑01 level plus depending on experience.
• Did we mention your benefits begin on DAY ONE?
• Federal Healthcare benefits.
• Dental, Vision, 401(k) & Pension Plan.
• Accrual of paid time off at DAY ONE.
• Tuition reimbursement program.
• Continuity Programs for Military Spouses.
• Public Student Loan Forgiveness eligible after qualifying years of service.
• Tax‑free shopping worldwide, at any Navy Exchange location.

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow – there’s only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission‑driven life. Mission: YOU.

– Heroes Welcome

No experience required. High school graduate or equivalent preferred.

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