Maintenance Technician - Anne Arundel

ABOUT BIRDWATCH PBC

Birdwatch exists to simplify the lives of modern homeowners. We put people at the center of all we do – our clients, our staff, and our communities. Our one-of-a-kind service takes the hassle out of home ownership. We coordinate preventive maintenance, handle repairs, and assist owners in making improvements to their homes. Birdwatch builds on the 14-year track record of the well-known and loved property management company Flock DC.

We are committed to taking exceptional care of our clients, their properties, our community, and, most importantly, our team members.

Our model is one of accountability and trust. We work to earn that every day. In providing a reliable service built by exceptionally talented, fairly compensated staff, we believe our clients are much better off in the long run.

At Birdwatch, we’ve reimagined home maintenance to make life easier for homeowners—and we’re looking for skilled and motivated Maintenance Technicians to help us deliver on that promise. In this role, you’ll be the trusted go-to for repairs, preventive care, and small-scale improvements in some of the most beautiful homes across the Annapolis metro area. You’ll work in a supportive, team-driven environment where your expertise is valued, your growth is prioritized, and your contributions make a direct impact on our clients and community.

With excellent pay, comprehensive benefits, and a company culture that invests in its people as much as its properties, this is your chance to bring your skills to a place where craftsmanship, customer service, and pride in a job well done truly matter.

When you join Birdwatch, you’re not just taking a job—you’re joining a team that’s as committed to your success as you are to doing great work. We offer competitive pay starting at $35-38 per hour, plus signing incentives (cash, vehicle access, or other perks) and opportunities for annual profit sharing and performance bonuses. You’ll enjoy fully paid health, dental, life, and disability coverage, generous paid time off, and a transportation allowance to keep you moving.

We value work-life balance with a predictable Monday–Friday schedule, and we reward expertise with on-call differentials when it’s your turn to cover evenings or weekends. You’ll spend most of your time in the field doing hands-on work you can be proud of, backed by a supportive team, professional development opportunities, and a company culture built on respect, trust, and pride in every detail.

Ensure Birdwatch homeowners enjoy worry-free living by delivering exceptional maintenance, repairs, and small-scale home improvements with skill, professionalism, and care. This role exists to proactively maintain and enhance our clients’ homes, respond promptly to repair needs, and provide solutions that protect property value, improve safety, and elevate the homeowner experience. By combining technical expertise with outstanding customer service, the Maintenance Technician helps fulfill Birdwatch’s mission to make home ownership easier, more enjoyable, and better supported than ever before.

Success in this role means consistently delivering high-quality maintenance and repair work that meets Birdwatch’s standards and exceeds client expectations. You complete most jobs in a single visit by arriving prepared, equipped, and ready to troubleshoot effectively. Clients trust you for your professionalism, clear communication, and respect for their homes. You stay organized, close out tickets promptly, and hit monthly performance markers without sacrificing quality.

You work seamlessly with your team, share knowledge, and contribute ideas to improve processes. Above all, you represent Birdwatch’s values—safety, honesty, humility, and respect—in every interaction, leaving both the worksite and the homeowner’s experience better than you found them.

• Experience in home maintenance and/or construction required (2+ years)
• Experience with training and mentoring is a plus!
• Trade certifications are a plus!
• Superior customer service skills,…