Senior Product Delivery Lead - Customer & External Affairs Technology

Senior Product Delivery Lead – Customer & External Affairs Technology

GL Global is hiring a Senior Product Owner / Product Delivery Lead to take full accountability for product delivery within a customer and external affairs technology space. The role is for someone who owns outcomes and delivery, not a proxy BA or requirements scribe. The engineering teams perform well – what’s needed is a senior product leader who can shape demand, control priorities, and protect delivery in a regulated, enterprise environment.

• Own end‑to‑end product delivery for a defined technology area
• Set product direction and delivery priorities based on outcomes, not noise
• Lead backlog ownership, refinement, and prioritisation with authority
• Actively challenge and push back on unclear, low‑value, or conflicting business requests
• Make trade‑off decisions and stand by them
• Work day‑to‑day with engineers to ensure delivery is realistic, sequenced, and achievable
• Operate confidently within regulated environments, understanding what is genuinely critical vs what is process drag

• Proven experience as a Senior Product Owner or Product Delivery Lead
• Background in regulated environments (e.g. energy, CNI, financial services, pharma, or similar)
• A technical background (development, engineering, support, Dev Ops, or platform delivery) that enables credible decision‑making with engineers
• Clear accountability for delivering a product, platform, or service into production
• Strong delivery mindset – comfortable making decisions, not just facilitating them
• Confidence to challenge senior stakeholders and reset expectations when needed

• You primarily see the PO role as writing tickets or documenting requirements
• You act as a conduit rather than an accountable product owner
• You avoid saying “no” or making hard trade‑offs
• You’re looking for a BA, PM, or Scrum Master role with a PO title

If you’re a senior Product Owner who brings delivery discipline, technical credibility, and regulatory awareness – and who actively protects outcomes – we’d like to talk.

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Information Technology

Industries: Technology, Information and Media, IT Services, and IT Consulting