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Global Service Desk Lead - ITSM & Team Excellence
Job in
Antrim, Antrim Town, County Antrim, Northern Ireland, UK
Listed on 2026-07-06
Listing for:
Rippling
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Rippling is looking for a Service Desk Team Leader to ensure efficient service desk operations within a global context. This pivotal role involves leading a high-performing ICT support team, managing incidents in line with service level agreements, and enhancing service standards through continuous improvement initiatives. Ideal candidates will have over 5 years of relevant IT support experience, exceptional problem-solving skills, outstanding communication, and a strong commitment to customer service excellence.
This role offers opportunities for career growth and skill enhancement in technology leadership.
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