Senior Lounge Supervisor

Job : RF-2512-28

Title: Senior Lounge Supervisor

Location: Antrim - Belfast International Airport Causeway Lounge

Quantity of Posts Available: 1

Salary: £14.50 per hour

40 hours per week, 5 of 7 days, 04:00-20:30

• 28 days paid holidays (pro-rata if part-time)
• Voluntary Private Healthcare Scheme and Cash plan Scheme
• Staff wellbeing and employee assistance program
• Staff Discount Portals
• Pension Scheme
• Uniform Provided
• Training & Development
• Free Parking

• Plan, manage, deliver and present the food, beverages, and desk reception duties as per specification.
• Manage, guide and coach the assigned staff to ensure an efficient operation of the lounge.
• Interact with customers by explaining the food and beverages on offer.
• Supervise a team of service, cleaning and kitchen staff as well as other resources.
• Supervise site compliance across Health and Safety and Food Safety operations.
• Continually bring added value to the contract through innovation and pro‑activeness.
• Provide solutions to operational airport challenges.
• Ensure all client and 3rd party paperwork is completed accurately, on time and reconciled to allow for accurate billing.
• Work towards achieving financial and non‑financial targets.

• Excellent customer service skills.
• Experience in managing a team.
• Previous experience working in a hospitality, travel, or reception supervisor role.
• Ability to prioritise with an eye for detail.
• Good communication skills – written and verbal.
• Strong teamwork capabilities.
• Ability to follow instruction.

Please note, the successful applicant's job offer will be subject to providing a five‑year, traceable employment history. An Access NI (Basic) and relevant security checks will be carried out prior to commencement in role.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

To be considered for this role you will be redirected to and must complete the application process on our careers page.

Closing date: Mon 12 January 2026

Seniority level: Mid‑Senior level

Employment type: Part‑time

Job function: Management and Manufacturing

Industries: Facilities Services

Click the "Continue to Application" or "Login/Register" to apply.