Mobile Catering Manager Job Antrim Town area,Antrim Northern Ireland UK,Restaurant/Food Service

JOB TITLE:

Catering Manager

REPORTS TO:

Regional Operations Manager RESPONSIBLE FOR:
Catering Team Members

JOB PURPOSE The Catering Manager is responsible for the efficient day-to-day management of the kitchen. Leadership and team participation are essential to provide a quality catering service to our children, young people, and staff.

MAIN DUTIES AND RESPONSIBILITIES Service Delivery

1. Execute skilled cooking activities and innovation connected to the full range of menu provisions, for example, preparation of menus, portion control, plating presentation, special dietary meals, including the texture modification of food for special diets (IDDSI), theme days/events and function catering where appropriate.

2. Organise and supervise all aspects of food service, including service points and the transportation of meals, if required.

3. The role includes the overall management of dining centre kitchens as well as the production kitchen.

4. Follow EA policies and procedures for safe cooking and food service to meet current standards of food safety legislation.

5. Ensure you are aware of all allergen and special dietary requirements and that the Allergen Matrix is always up to date.”)

6. Make sure that food temperatures are recorded and complete records as required.

7. Manage deliveries, ordering, storage, and stock‑take to ensure food safety and minimum wastage.

8. Ensure the safe operation of kitchen equipment and report any equipment defects.

9. Report any incident of fire, loss, damage, unfit food, or signs of pest infestation, e.g., mice, etc.

10. Secure premises as required.

11. Actively promote the catering service through parents, principals, pupils and customers to increase the uptake of meals and including theme days and events.

12. Establish effective communication links with the school on all aspects of service delivery.

13. Investigate and report local‑level customer complaints to the Regional Operations Manager.

14. Manage internal risk assessments, including the Fire Risk Assessment.

15. Develop a friendly and helpful atmosphere and professionally handle any feedback, including complaints.

16. Other duties assigned by the Regional Operations Manager from time to time to ensure the smooth running of the kitchen.

People Management

0. Efficient management of the teams, ensuring we deliver a high‑quality service.

1. Supervise and direct employees, including allocating duties and work rotas. Where employed at a transporting kitchen, duties also incorporate the Catering Assistants' work routine and the dining centres' operational issues, including regular visits to dining centres.

2. Actively participate in implementing all policies relating to staff issues, e.g., disciplinary and grievance, managing attendance, monitoring absence levels, and undertaking Return to Work Interviews.

3. Take part in the interviewing and selection of staff as and if required within your catering unit and support the Investigation Officer in investigations as part of the grievance and disciplinary process where needed.

4. Induct all new staff, including relief staff, as per the Induction Checklist and monitor them throughout their probationary period. Report any issues to your Regional Operations Manager.

5. Carry out all relevant and essential training as detailed by the Regional Operations Manager, including annual refresher training and ensure that all training record cards are maintained.

6. Ensure effective communication at all levels through regular staff meetings.

7. Manage staff performance, complete appraisals for catering staff, and set appropriate targets.

Financial

0. Monitor the unit's financial performance, maintain costs within pre‑budgeted targets, and assist in implementing financial procedures and activities…