Warehouse and Trade Counter Supervisor

Job Title:
Warehouse and Trade Counter Supervisor – Antrim
Reporting To:
Sales Manager
Purpose:
This position holds responsibility for the day to day running of the
warehouse and trade counter.

Pneutrol International Limited are a family-owned company who deliver
high-quality bespoke control systems mainly for the concrete industry.

• Processing orders inwards and outwards
• Manage day to day running of the warehouse and trade counter
• Procurement – placing purchase orders with suppliers for products and services
• Ensuring efficient and accurate dispatch of orders to customers
• Inventory / stock management via the Sage system to ensure adequate and optimum levels
• Management of couriers to ensure efficient collection and delivery
• Maintenance of the store, trade counter and packing room
• Effective control of receiving area
• Provide excellent customer service on the phone and at the trade counter
• Ensure process and systems are continually reviewed and improved where possible

• Strong customer service and customer relationship management skills.
• Good verbal and written communication skills.
• Good organisational and time management skills with the ability to prioritise workloads.
• Strong attention to detail and high levels of accuracy.
• Ability to supervise and coordinate warehouse and trade counter activities.
• Inventory and stock control management skills.
• Procurement and supplier management skills.
• Ability to process orders accurately and efficiently.
• Competent IT skills, including experience using stock control (Sage) systems.
• Ability to identify and implement process improvements.
• Ability to work independently and use initiative.
• Ability to work effectively under pressure and meet deadlines.
• Ability to maintain accurate records and documentation.

• Warehouse operations and stock management processes.
• Goods inward and outward procedures.
• Health and Safety requirements within a warehouse environment.
• Basic understanding of purchasing and supply chain processes.
• Understanding of customer service best practice.
• Knowledge of courier and logistics coordination.
• Knowledge of industrial or pneumatic products (desirable).

• Professional and approachable manner.
• Reliable and dependable.
• Self-motivated and proactive.
• Strong work ethic.
• Customer-focused.
• Flexible and adaptable.
• Positive attitude towards continuous improvement.
• Team player.

• Warehouse and trade counter experience essential.
• Previous experience coordinating warehouse operations desirable.
• Experience of stock control and inventory management essential.
• Experience using Sage or similar stock management/ERP systems desirable.
• Experience placing purchase orders and dealing with suppliers.
• Experience with industrial component sales advantageous.
• Valid driving licence essential.
• Forklift licence preferred.

Hours: 08:30 – 17:00 (Monday to Friday)